Experience

MRM
Head of Product & Experience (freelance)
2024-present

coMedia Design
Chief Growth Officer
2022-2023

Prophet
Partner, Experience & Innovation
2021-2022

Wunderman Thompson
Head of CX (NY + ATL)
2020-2021

AWS
Experience Design Lead
2018-2020

IBM
Global Experience Design Director
2016-2018

AKQA, Fahrenheit 212, RAPP, McCann, Agency Sacks, NSG/Swat
Freelance Creative Lead
2013-2016

mcgarrybowen
Senior Creative Designer
2008–2013

Pratt Institute, Office of Publications
Senior Designer
2003–2008

Pen & Ink Creative
Intern
2001-2005 

MIA Records
webmaster
1998-2001

Education

Pratt Institute
BA, Design & Visual Communications
AOS, Graphic Design & Illustration

Harvard Business School Online
Disruptive Strategy

IDEOU
Creative Leadership
Designing for Change

Honors & Awards

Top 100 Design Students in the Nation
Art Directors Club

SPECIALTIES
Leading experience teams, Experience Strategy, Growth Strategy, Transition Design, Business Transformation, Design Thinking, System Design, Education & Team Enablement, Keynote speaker